We take your privacy and security very seriously. We value our customers and appreciate your trust in us. As it regards to the Privacy and Intellectual Rights Policy, any usage of "we", "our" or "us" refers to the online production service provider, and "you", "your" or "the customer" refers to the end customer who produces and/or purchases products through the service.
Secure Online Shopping
You can tell that your connection is secure when you have an unbroken key or closed lock at the bottom left corner of your browser. Also, the URL address window at the top of your browser will begin with "https" rather than "http" to indicate that you are using a secure server.
In order to set up an account, each customer is required to provide us with their name, phone number, email address and a password. Upon placing an order, customers are further required to provide additional personal information including an address, payment information (e.g. credit card number) and shipping information. This information is all used in the normal course of business to contact a customer to verify details about an order and send out the completed order. Additionally, upon placing orders, we will store contact, shipping and credit card information for future use. We do this to improve the customer experience.
We will not provide your name or account information to any third party, except those who need it to help us conduct normal daily business (such as providing a mailing address to a shipping carrier) or as stated below. Any content or graphics that you send us for production will only be used for that purpose and will never be made available to a third parties or used in any other way except as stated below. Only you will have access to your content and graphics, which will be safely stored in your password-protected account until destroyed. We reserve the rights to all graphics, content and masters that have not been used for production orders for more than three months.
We reserve the right to disclose account and personal information we reasonably feel is necessary to protect our systems or business or when we believe such disclosure is necessary to comply with the law, to cooperate with an investigation of activities claimed to be unlawful or to protect the rights or property of the company or others.
As our customer, you must represent and warrant that you own or have permission to use any copyrighted material that you may mail to us or place in your account for the purpose of creating CDs and DVDs, and that you will dispose of copies in accordance with the rights you hold and that your are complying with our policy on intellectual property.
We reserve the right to cancel the service or close accounts that have been inactive for an extended period. We may do so after sending out an email warning to the address associated with the account. We reserve the right to refuse business to any customer that does not comply with our standard terms of operation.
Email Communications Policy
We will send email communication to customers regarding orders and important announcements including, but not limited to, policy changes and content retention notices. Additionally, we will send out periodic emails about marketing promotions, new products and offers from our partners. Customers are able to unsubscribe from marketing communications from their Account Profile page or via physical mail.